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LEVEL 1 GAMING SUPPORT

AUSTIN, TX 73301

Employment Type: Long Term Industry: OFFICE * FINANCIAL * CALL CENTER Job Number: 1905
Position title: Level 1 Gamer Support Agent
Industry: Customer Service / Video Game
Location: North Austin 78758

Summary:
Austin Staffing, Inc. Is looking for several Level 1 Gamer Support Agents for our client in North Austin. We are looking for people who consider themselves a Gamer and want to gain experience in the video game industry. During the first 30 days as a Level 1 Gamer Support Agent, you will train to become an expert on the game(s) you support. After the training period, you will provide support to the gaming community across the globe via email and online chat. The Level 1 Gamer Support Agent is your chance to start a career and learn about the gaming industry in a laid-back environment.
Job Requirements

Responsibilities:
- Work with a team to provide technical support to fellow gamers
- Become an expert in the game(s) you support
- Provide excellent customer service on a consistent basis
- Write knowledge-based articles for internal and external customersQualifications:
- Open availability to work varies shifts at a 24-7 facility
- Shifts are usually constant but can change due to client needs
- Can't have any scheduling conflicts during the first 30 days
- Strong written communication skills (writing emails, chats, and knowledge-based articles)
- An interest in games and the gaming industry

If you are ready to be a Level 1 Gamer Support Agent and learn the skills needed for a career in the gaming industry, then submit your resume.
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