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GERMAN CUSTOMER SUPPORT

AUSTIN, TX 73301

Employment Type: Long Term Industry: OFFICE * FINANCIAL * CALL CENTER Job Number: 1903
Recruiter: Jason
Position title: German Customer Support
Industry: Gaming Customer Service
Location: North Austin

Summary:
Austin Staffing, Inc. Is seeking a Bilingual Customer Service Representative for our client in North Austin. This person should consider themselves a Gamer and needs to be fluent in proper German. During your first 30 days, you will train to become an expert on the game(s) you support. After the training period, you will provide customer support to German speaking gamers via email and chat. This is your chance to learn about the gaming industry in a laid-back environment.

Responsibilities:
- Translation services, English to German and German to English
- Become an expert in the game(s) you support
- Provide excellent customer service on a consistent basis
- Write knowledge-based articles for internal and external customers

Qualifications:
-The ability to communicate in textbook German
- Strong written communication skills in English and German (writing emails, chats, and knowledge-based articles)
- Open availability to work varies shifts at a 24-7 facility
- Shifts are usually constant but can change due to client needs
- Can't have any scheduling conflicts during the first 30 days
- An interest in sports games and the gaming industry

If you are ready to learn the skills needed in the gaming industry then submit your resume.
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