GAME SUPPORT AGENT
AUSTIN, TX 73301
Industry: Customer Service / Video Game
Location: North Austin 78758
Austin Staffing, Inc. Is looking for several Customer Service Representatives for our client in North Austin. We are looking for people who consider themselves a Gamer and want to gain experience in the video game industry. During your first 30 days, you will train to become an expert on the game(s) you support. After the training period, you will provide customer support to fellow gamers across the globe by email and chat. This is your chance to learn about the gaming industry in a laid-back environment.
- Work with a team to provide technical support to fellow gamers
- Become an expert in the game(s) you support
- Provide excellent customer service on a consistent basis
- Write knowledge-based articles for internal and external customers
- Open availability to work varies shifts at a 24-7 facility
- Shifts are usually constant but can change due to client needs
- Can't have any scheduling conflicts during the first 30 days
- Strong written communication skills (writing emails, chats, and knowledge-based articles)
- An interest in games and the gaming industry
If you are ready to learn the skills needed in the gaming industry then submit your resume.