BILINGUAL GAME SUPPORT AGENT
AUSTIN NORTH, TX | Long Term
German, Spanish, French, and Italian Translators for Immediate Placement.
Austin Staffing is seeking Bilingual Customer Service Agents to provide Formal Translations for high profile video game companies. We are specifically looking for scholastic level, written communication skills with a focus on localization to the language's country of origin. There will be some technical and gaming specific content.
Call 512-647-8233 for an appointment!
Assist online video game customers by providing timely resolution to customer issues.
Publish internal and customer facing knowledge base articles.
Communicate resolutions to customers via email, in the Formal (polite) German, French, Italian, or Spanish.
Localization to the language's country of origin. No Americanized phrases.
Monitor ticket queues.
Collaborate with team to find best resolution.
Use Formal (polite) German, French, Italian, or Spanish in all manner of communications.
Scholastic level written communication skills in German, French, Italian, or Spanish and English
Dependable & Reliable
Enjoys helping others
Previous Customer Support or Call Center experience a plus but not required.
Knowledge of modern gaming a plus, but not required.
Open availability required (potentially weekends and holidays)
Cannot miss work for the first 30 days of employment
Qualifying translation assessments.
Benefits through Austin Staffing
Overtime offered frequently
Salary Request pending Approval + Incentive Bonuses (can earn up to $250 quarterly)
Gain PK (product knowledge) through playing games in down time
Inclusive Gaming Culture
Immediate placements for qualified applicants.
If this sounds like a great job to you, Call Austin Staffing
HUB CERTIFIED, WOMEN OWNED
Named in Austin Business Journal
Top Staffing Firms & Contingency Staffing Firms
Job Type: Full-time
Do you speak French?
Do you speak German?
Do you speak Italian?
Do you speak Spanish?