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CUSTOMER SERVICE REP

AUSTIN NORTH, TX | Temp/Hire

Post Date: 07/06/2017 Job ID: 1657 Industry: OFFICE * FINANCIAL * CALL CENTER Pay Rate: 14.00
This Temp to Hire position takes place within a very nice and comfortable environment with 15 positive team members! Our client coordinates the delivery and setup of appliances purchased at a major home improvement chain.

Duties:
" Contact customers to determine a date and time frame best suited to deliver their newly purchased appliance.
" Communicate with delivery team with the time schedule and details associated with the pending delivery.
" Update notes in database to include all activity discussed amongst customers and delivery team.
" Assist in organizing routes for next day and printing daily manifest.
" Correspond with Warehouse Manager on customer's orders.
" Scan all service orders to location offices.
" File all completed BOL's.
" Other duties as assigned.
Skills:
" Ability to multi-task in a fast paced environment.
" Excellent oral and written communication and interpersonal skills.
" Must be flexible, patient and have good problem solving skills.
" Professional and diplomatic phone demeanor.
" Must be computer literate in MS Suite.
" Must be able to type 45+ wpm.
" Must be able to operate office equipment (fax, scanner, printer, etc.)
" Bi-lingual preferred, but not required.
" High school graduate or greater.

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