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Post Date: 04/03/2017 Job ID: 1649 Industry: GENERAL SKILLS Pay Rate: 15.00
Austin Staffing, Inc. Is seeking a Counter Sales Associate who will develop customer relationships over the counter. This is a temporary to hire position with a in the North Austin area!

This position will become a salary based position with a significant pay increase once converted to a full-time employee.


100% Employer paid benefits for employees; Medical, Dental, Vision and Life (after conversion)
Monday - Friday 8: 00AM - 5: 00PM sc.edule with the occasional Saturday 9: 00AM - 1: 00PM (salaried employees will still be.compensated for additional hours worked)

Overview of Duties:

Provide helpful and friendly customer service both in person and over the phone
Determine necessary replacement parts through both visual inspection and verbal description of the original part
Assist customers with the placement of orders
Address customer.complaints with tact and professionalism
Recommend parts or products to customers; answer questions with a demonstration of expertise
Build and maintain an up-to-date knowledge of HVAC requirements and products
Research product database to find out stock levels and determine which part is best for the customer
Process customer transactions
Guide customers through the warehouse and assist in picking parts and loading vehicles
Assist in maintaining the cleanliness and neatness of the showroom, and make sure it remains well-stocked
Assist with customer training for new product lines
A HS Diploma or GED
Willingness to learn or experience within the HVAC profession
Experience in inside/over the counter sales preferred; retail sales experience in hardware or appliance stores would be applicable
Comfortable speaking with a diverse customer base both in person and over the phone
Able to display energy, confidence, and positivity when speaking with customers
Able to read and write reports, invoices, and purchase orders
Able to learn and maintain a solid working knowledge of multiple product lines
Able to perform basic mathematical functions and run a Point-of-Sale machine accurately
Experience with Microsoft Excel and comfortable working with computers and learning new programs
Able to lift 50 pounds
An Associate's or Bachelor's degree, a technical certification in the HVAC field, and the ability to speak Spanish are all a plus but not required.

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