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CONTENT OPERATIONS COORDINATOR

AUSTIN CENTRAL, TX | Temporary

Job ID: 1717 Industry: OFFICE * FINANCIAL * CALL CENTER Pay Rate: 13.00
Austin Staffing is seeking a Content Operations Coordinator for our central Austin client.

As a Content Operations Coordinator, you'll be core to the production and quality assurance of our offer content. You'll collaborate with and learn from many different personalities on the Content Team a variety of cross-functional departments.
Role:
" Build and support offer content creation with quality and high productivity
" Recommend new processes or changes to existing processes to improve efficiency
" Manage documentation Content Operations processes
" Work side-by-side with Content team members to help ensure consistency and quality of the user experience
" Execute on high volumes of tasks and queue-based work while maintaining SLAs
" Provide recurring QA of internally and externally created content
" Monitor and communicate trends and changes in data and performance
" Own short and long term projects; other duties as assigned
Requirements:
" Results focused: can work quickly and efficiently while maintaining high quality standards to meet team and/or individual goals
" Proficient in MS PowerPoint and Excel
" Self-motivated and enjoys working in a fast-paced and results driven environment
" Strong problem solving skills, prioritize effectively and high attention to detail
" Ability to multi-task and meet deadlines in a fast-paced environment
" Strong communication skills and a cross-functional, collaborative mindset
" 0-3 years of work experience is a plus
" Interest or experience in online advertising and e-commerce

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